Liturgy.com™ provides the following customer support options:
Please send your questions or comments to [email protected]. A representative of our support staff will respond to you within one (1) business day.
1-866-728-2209 with your questions or comments. A representative of our support staff is available during the following hours:
Monday - Friday: 9AM - 5PM Pacific Standard Time
You may also leave a message and we will respond to you within one (1) business day.
Information that will help us solve your problem
Whether you contact us by email or telephone, there is some information that you should have handy when speaking to us. The more of this information you can provide us with, the more likely it will be that we can solve your problem in a timely manner.
Information that is always helpful:
Information we need to solve content problems:
- Your email address
- Your subscription number (found here)
Information we need to solve connectivity problems:
- The celebration for which you were planning
- For song suggestions, the slot for which you were trying to get suggestions
- The Liturgy.com™ products to which you are subscribed.
Feel free to include any additional information that you believe may pertain to your problem.
- What operating system you are using, including version (Windows 2000, Windows XP, Mac OS X)
- What web browser you are using, including version ( Microsoft Internet Explorer 6.0)
- How you are connecting to the internet (over a modem, on DSL, on a church, school, or work network)
- Your ISP (AOL, Earthlink)
Thank you for using Liturgy.com™!